Why Local SEO Matters More Than Ever
Here's a reality check: 46% of all Google searches have local intent. That means nearly half the people searching are looking for something nearby. If your business isn't showing up in local search results, you're leaving money on the table.
Even more compelling: 88% of people who do a local search on their phone visit a related business within 24 hours. Local SEO isn't just about visibility—it's about driving real foot traffic and phone calls.
Understanding How Local Search Works
Google uses different algorithms for local results than regular organic search. The local "Map Pack" (those three businesses with the map) is influenced by three main factors:
1. Relevance
How well does your business match what the searcher is looking for? This comes from your Google Business Profile categories, services, and website content.
2. Distance
How close is your business to the searcher? You can't change your location, but you can optimize for multiple service areas.
3. Prominence
How well-known and trusted is your business? This includes reviews, citations, links, and overall online presence.
Step 1: Optimize Your Google Business Profile (The Most Important Step)
Your Google Business Profile (GBP) is the single most important factor in local SEO. Here's how to optimize it perfectly:
Claim and Verify Your Profile
If you haven't already:
- Go to google.com/business
- Search for your business or add it
- Verify via postcard, phone, or email
Complete Every Section
Business Name: Use your exact legal business name. No keyword stuffing (e.g., "Joe's Plumbing - Best Plumber in Chicago" is wrong).
Address: Exact address, matching what's on your website and everywhere else online.
Phone Number: Use a local number, not 0800/toll-free if possible.
Business Hours: Keep these accurate, including special holiday hours.
Categories: Choose your primary category carefully—it's the most important. Add secondary categories for all relevant services.
Description: Write 750 characters describing your business naturally. Include your main services and service area.
Services/Products: List all your services with descriptions and prices where applicable.
Attributes: Complete all relevant attributes (wheelchair accessible, women-led, etc.).
Add Photos (Critical!)
Businesses with photos receive:
- 42% more requests for directions
- 35% more clicks to their website
Add these types of photos:
- Logo (as your profile image)
- Cover photo
- Interior photos
- Exterior photos
- Team photos
- Product/service photos
- Before/after photos (if applicable)
Add new photos monthly to show Google you're active.
Enable Messaging and Booking
Turn on messaging so customers can contact you directly. If applicable, add booking links for appointments.
Step 2: Get Your Website Local-SEO Ready
Local Keyword Research
Find what people actually search for in your area:
- Base keywords: "plumber," "dentist," "restaurant"
- Local modifiers: "near me," "[city name]," "[neighborhood]"
- Long-tail local: "emergency plumber open sunday [city]"
Free tools to find local keywords:
- Google's "People Also Ask" boxes
- Google Autocomplete suggestions
- Google Keyword Planner (free with Google Ads account)
- AnswerThePublic.com
On-Page Local Optimization
Title Tags:
[Primary Service] in [City] | [Business Name]
Example: "Emergency Plumber in Manchester | Quick Fix Plumbing"
Meta Descriptions:
Include your city/area and a call-to-action.
Example: "Need a plumber in Manchester? Quick Fix Plumbing offers 24/7 emergency service with same-day appointments. Call now for free estimates."
Header Tags:
Use H1 and H2 tags that include local terms naturally.
Content:
Create location-specific content. Don't just say "we serve the area"—mention specific neighborhoods, landmarks, and local details.
Create Location Pages (If You Serve Multiple Areas)
If you serve multiple cities or neighborhoods, create individual pages for each:
yoursite.com/plumber-manchester
yoursite.com/plumber-salford
yoursite.com/plumber-stockport
Each page should have:
- Unique content (not copy-paste!)
- Area-specific information
- Local testimonials
- Embedded Google Map
- Relevant local keywords
Add Local Business Schema
Add LocalBusiness structured data to your website. This helps Google understand your business details and can result in enhanced search results.
Example schema includes:
- Business name
- Address
- Phone number
- Operating hours
- Geo-coordinates
- Price range
- Service area
Step 3: Build Local Citations
Citations are mentions of your business name, address, and phone number (NAP) on other websites.
Why Citations Matter
They help Google verify your business is legitimate and located where you say. Inconsistent citations can hurt your rankings.
Essential Citation Sources
Universal directories:
- Yelp
- Yellow Pages
- Bing Places
- Apple Maps
- Facebook Business
UK-specific:
- Yell.com
- Thomson Local
- Scoot
- FreeIndex
- Cylex UK
US-specific:
- BBB (Better Business Bureau)
- Manta
- Angi (Angie's List)
- Thumbtack
- HomeAdvisor
Industry-specific:
Search for "[your industry] directory" to find relevant niche directories.
Keep Citations Consistent
Your NAP must be IDENTICAL everywhere:
- Same business name format
- Same address format
- Same phone number format
Use this format everywhere:
`Joe's Plumbing Ltd
123 High Street, Suite 4
Manchester, M1 1AA
0161 123 4567`
NOT:
`Joes Plumbing
123 High St, #4
Manchester M1 1AA
+44 161 123 4567`
Step 4: Generate and Manage Reviews
The Power of Reviews
- 93% of consumers read online reviews before visiting a business
- Businesses with more than 4 stars receive significant ranking boosts
- Reviews with keywords (naturally) help rankings
How to Get More Reviews
Ask consistently:
- After completing a job
- In follow-up emails
- On receipts/invoices
- With signage in your location
Make it easy:
Create a direct review link: google.com/maps → your business → Share → Copy link
Don't incentivize:
Offering rewards for reviews violates Google's policies.
Respond to Every Review
Positive reviews: Thank them, mention something specific from their experience, invite them back.
Negative reviews:
- Respond quickly (within 24 hours)
- Stay professional—never argue
- Acknowledge their experience
- Take it offline ("Please call us at...")
- Try to resolve the issue
Step 5: Build Local Links
Links from other local websites signal to Google that you're a trusted local business.
Local Link Opportunities
- Local news websites
- Chamber of Commerce
- Local business associations
- Sponsorships (sports teams, events)
- Local bloggers
- Partner businesses
- Supplier websites
- Local awards/recognition
How to Get Local Links
- Sponsor local events or teams — usually includes a website link
- Get involved in the community — newsworthy activities get coverage
- Create local resources — "Best [X] in [City]" guides
- Partner with complementary businesses — exchange guest posts
Step 6: Technical Local SEO
Mobile Optimization (Non-Negotiable)
Over 60% of local searches happen on mobile. Your site must:
- Load in under 3 seconds
- Have tap-friendly buttons
- Display properly on all screen sizes
- Have click-to-call phone numbers
Site Speed
Every second of load time costs conversions:
- 1-second delay = 7% fewer conversions
- 53% of mobile users leave sites that take over 3 seconds to load
Use Google PageSpeed Insights to check your speed.
Embed a Google Map
On your contact page, embed a Google Map showing your location. This reinforces your location to Google and helps customers find you.
Step 7: Track Your Local SEO Performance
Key Metrics to Monitor
Google Business Profile Insights:
- Search queries
- Views (Maps vs Search)
- Actions (calls, website clicks, direction requests)
Google Search Console:
- Local keyword rankings
- Click-through rates
Google Analytics:
- Organic traffic by location
- Conversions from local visitors
Track Your Rankings
Monitor your rankings for key local terms weekly:
- "[service] [city]"
- "[service] near me"
- "best [service] in [city]"
Local SEO Mistakes to Avoid
- Inconsistent NAP information — Pick one format and use it everywhere
- Ignoring reviews — Both good and bad need responses
- Keyword stuffing your business name — Against Google's guidelines
- Fake reviews — Google is getting better at detecting these
- Neglecting mobile — Most local searches are mobile
- Duplicate content across location pages — Each page needs unique content
- Ignoring your website — GBP is important, but your website still matters
Local SEO Timeline: What to Expect
Month 1: Foundation work—GBP optimization, website updates, citation building
Month 2-3: Momentum building—review generation, content creation, link building
Month 4-6: Results appearing—rankings improving, more calls/visits
Month 6+: Maintaining and growing—ongoing optimization and content
Local SEO isn't a one-time project. It requires consistent effort, but the ROI is substantial.
Next Steps
- Audit your current situation — Check your GBP, citations, and website
- Fix any inconsistencies — NAP information must match everywhere
- Start asking for reviews — Create a simple system
- Optimize your website — Local keywords, schema, mobile speed
- Build citations and links — Start with the most important directories
Need help getting your local SEO right from the start? Every SEOJack website comes built with local SEO best practices—proper schema markup, fast loading speeds, and SEO-ready foundations. See how we can help.
Topics covered
John Price
Founder, SEOJack
Helping small businesses build professional websites that drive real results. Passionate about making great web design accessible to everyone.



